A. We are certified Xactimate TM trained and currently use the most current version
A. Yes we can. If possible, email roof pictures showing the overview of the slopes so we can count the pipe boots, heat vents and type of shingles. If you do not have pictures just jot down the roof info on and send it to us. Short notification of needed estimate timeline may require you to measure the roof.
A. We do not make up pricing. We use a national estimating program, Xactimatetm , which is a favorite and used by contractors and insurance companies throughout the nation. The price database is up-dated monthly to keep up with price increases or decreases, and is zip-code specific.
A. That is NOT our practice, and is HIGHLY NOT RECOMMENDED. Keep in mind the insurance policy only provides coverage for new damage caused by the storm. Do not add bogus items to an estimate for the sake of profit margin, you may receive a phone call from an investigation adjuster so be careful.
A. Most insurance companies will pay for like, kind and quality. If the product that’s damaged is still currently available, you can expect that is what the insurance company will pay for.
A. Great question!!! It is very important that you read your policy first before you authorize any code upgrades to be made that you think the insurance company will pay for. This is important for both the homeowner and contractors. Some policies provide code upgrade and some do not. It’s best to know who is on the hook to pay for the upgrades. This will give you a peace of mind. If you have the upgrades done, send it to your insurance provider, and the policy does not have the coverage, you will be very disappointed. If you do not understand your policy call your agent.
A. Yes, you will need to check with your insurance provider to see if the supplement timeline has expired. Contact us and we will be glad to give you some free tips on how to open supplements for older claims.